"FMP's parts and customer service are far superior to the competition. They are always asking how they can better help and serve my location. We love that attitude because they do everything to make doing business with them easy. It is the reason why FMP is our first call."
Greg J. and Jared B.
Christian Brothers Automotive
Highlands Ranch, CO

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Frequently Asked Questions

I work or have worked for Factory Motor Parts and I need to update my information for my W2.
Please go to the contact us page and select Employee Inquiry from the inquiry dropdown.

How can I become a Factory Motor Parts Customer?
Please call us at 800.278.6394 or send us an e-mail through the contact page selecting New Customer from the type of Inquiry dropdown. We will get you in contact with a sales representative in your area.

I am a current customer and I need a copy of an invoice.
Please sign up for our Greenlink program. All statements and invoices can be accessed through, including 24 months of past invoice and statement information. You may also contact us at 800.278.6394 and be sent to someone in our Accounts Receivable department.

I received the wrong part or was billed incorrectly how do I get it corrected?
Please contact 800.278.6394 and one of our customer service representatives will be able to help you.

I am a sales representative for an Auto Parts Company, who can I speak to about showing you our Line of products? 
Please send us an e-mail through the contact page selecting Vendor from the type of Inquiry dropdown.

How do I join the FMP Partners Network?
Please contact your local sales representative.